Rocky Patel and Xpress IT Services came to us during a difficult transitional time for our company [GateHouse Media Delaware (Dover Post)]. Our previous IT Technician left without notice which left us with no support and very little knowledge on what we had and what we needed. Rocky came in and familiarized himself with our systems, handled out pressing needs and researched our next moves. He has provided valuable insight and advice as we move forward. We have begun implementing many of his suggestions and have seen immediate improvement. We have been impressed with Rocky's work and attention to detail and would recommend him to our peers.
Plain and simple, Rocky Patel and Xpress IT Services has been wonderful. He has been extremely helpful to us at GateHouse Media Delaware (Dover Post). We were pretty much stranded when our only employee in our IT department resigned without notice. It left us in the dark with no one here having much IT experience. Rocky came to our rescue immediately and has implemented several improvements that couldn’t have gone any smoother. We have never been so organized and structured. Bottom line is we have better services with less expense. What more could we ask for?
I am a cashier at a small grocery & deli store. I really love our XpressRetail computer system. I am now able to do many things I could not do before on the old program. I am able to change prices, do return items and most important, I am able to close down at the end of the night.
I never thought anything could be this simple, and yet be so advanced. I like the intelligence that was put into this to make it so easy to use. I have a small business, and with XpressRetail, I can do anything that big business can do, and I get more done with my business than I ever did before.
The XpressRetail system is a great and simple-easy to use system. I have yet to use a POS, that is so convenient and reliable. I definitely recommend the XpressRetail in all businesses!
XpressRetail is great because it was made to be easy to use. Its so easy yet it can handle the most complex of tasks. This has been a great help to us and I don't know what we would do without it now. It should take no more than a day to get used to this system. Easy, fast, smart, and simple. That's how I describe XpressRetail.
The new system [XpressRetail] we are now using saves a great deal of time. Being in the retail business, time is 90-95 % of customer satisfaction. Being able to take care of the customer as soon as possible, makes the system a winner. In retail, when not waiting on customers, we can inventory our stock with little more then a push of a button, which puts us on top of what we sell; so record keeping is a lot more effective & easier. It is now hard to order incorrectly.
Another great feature of the system is closing. At closing, everybody wants to be done as soon as possible. This system does just that. It's easy to use the entire closing system the first time. It's not the one that you need to study over & over again.
Like I said, customer satisfaction is the key to running your business. This system does just that and more.